Toll Fraud – The New Business Threat

Toll Fraud is defined as the use of a telecom service or product without the intention to pay for it. This is not a new concept but the arrival of Voice over Internet Protocol or VoIP technology has hugely opened up the field for fraudsters and criminals.   Old-fashioned wire-based lines naturally limited the number…

Digital Transformation, Is This the New Normal?

The term, ‘digital transformation’ is being bandied about in the modern business environment and beyond.  Put simply, digital transformation is the process whereby technology is used to upgrade or develop a service or business which previously had been using a manual or non-digital process.  It can also mean replacing outmoded digital technology with newer systems. …

Unauthorised Internet Usage at Work

In the early days of the internet, some companies and organisations instigated quite draconian policies concerning deploying office equipment for personal usage; using a computer for personal reasons was either banned or only allowed during defined periods like lunchtime.  However, this was before everyone was equipped with their own Smartphone or tablet.   It is…