Design & Installation of Network Infrastructure
Regular Feedback On Network Performance
On-going IT Support
Critical Systems Monitoring
Network design and configuration is essential to the smooth operation of your business, but many SME businesses have no in-house IT manager.
That’s why EC-MSP offers network services for SME businesses located in London, providing expert advice and guidance, as well as on-going IT support, to keep networks fully operational.
Your office network configuration is made up using servers, PC hardware, routers, cabling, switches and wireless access points. If any part becomes broken, or wrongly configured, you could begin experiencing problems such as slow internet connectivity, or worse still, risk compromising the security of your data.
EC-MSP’s clients do not need to worry about such technical complications because we proactively monitor all critical hardware to identify small problems which could escalate into more serious ones.
Our friendly engineers also review the performance of all network hardware using a simple red-amber-green traffic light system and feed this back to business owners at regular intervals.
EC-MSP will investigate performance problems with your current network and recommend solutions to overcome them.
If there are serious problems on your network we can design and install an entirely new system to form the base of your IT infrastructure.
Once a stable network has been established reviewing and maintaining it is essential.
That’s why we actively monitor all of our customers’ critical systems and ensure they are notified in advance of any potential problems.
“EC-MSP has offered sound advice and support throughout this project. Their engineers are very well informed and have gone the extra mile by responding to post-installation faults that they were not strictly contracted to cover. We would certainly recommend their services to others.”
Jai Campbell, IT Manager, Bute House Preparatory School
“EC-MSP has provided outstanding managed IT services to us and other London businesses we'vee recommended them to over the years. Their account management and account managers, approach to IT support and willingness to get to know our business was a huge plus. From business continuity planning to installing Microsoft 365, they've helped us with a lot. It helps that they're based in London!”
“We have a long-standing and good relationship with EC-MSP and they respond very well to all of our business needs. EC-MSP offers a personal approach to outsourced IT support and on his initial visit Roy talked in a language which we could understand, which was very pleasing. As a charity, we need to be able to count on IT services from a business which provides good managed IT services at an affordable price. EC-MSP is one such company in London.”
Mary Feilding Guild
“EC-MSP's managed IT service is responsive and effective - they are there when you need them and they get the job done with appropriate technology. We would definitely recommend their managed IT support to others.”
Nova Capital Group
“EC-MSP were recommended to us by our bank and have exceeded all expectations. Their IT support engineers are knowledgeable, the customer service always responsive and we would certainly recommend them to other businesses. We're very happy with their remote IT support.”
Director The Clarion Agency
“We view EC-MSP as part of the team. They are technically competent, extremely thorough and their IT support engineers are easy to work with – in fact, the users at Nutmeg don’t have a bad word to say about them. The value they bring was exemplified during our recent office move and network migration, which passed without a hitch due to their meticulous planning. For any company in London wishing to engage a reliable IT partner, we can't recommend EC-MSP enough”
CTO of Nutmeg
“We have worked in partnership with EC-MSP for the past 5 years and have found them to provide a fast and efficient service when we have any issues. The IT support team is courteous and explain themselves in a way that is easy to understand and problems are usually sorted very quickly with minimum fuss and disruption. It is also of great comfort to our business that we now have a full disaster recovery policy in place. EC-MSP offers managed IT support you can trust.”
Director of Hudson Walker