Whilst we will continue to look after clients of all sizes we have launched a new service aimed specifically at small businesses in order that they can take advantage of the same high level of service and professionalism as our existing client base. Small business owners face unique challenges when it comes to managing their technology needs, and luckily ECMSP knows precisely how to help. We are firmly committed to delivering top-notch services, proactive monitoring, and tailored solutions aligning with your requirements. From managing your IT infrastructure to ensuring data security and offering expert IT consultancy, we have you covered every step of the way.
The primary goal of our IT support is to ensure the smooth and efficient operation of technology systems, allowing businesses to focus on their core operations without being hindered by IT-related challenges. At ECMSP, we have everything to meet your small business’s IT needs. From our wide range of comprehensive solutions to our proactive monitoring and maintenance, you can increase your productivity and focus on what you do best. With offerings such as help desk support and cloud computing, we see ourselves as an all-in-one support package for small businesses and work with you from conception to implementation and beyond.
When you hire ECMSP to handle all your small business IT support in London, what features can you expect to make the most of? Here are just some of the services we offer:
Every package from ECMSP includes completely managed IT support to ensure operations in your small business are always up and running to their best capacity. This includes providing you with help desk services with a central point of contact for employees to report IT issues, a proactive approach to monitoring to detect potential problems, and remote support with incredible response times to resolve issues quickly.
We work with the latest cloud computing solutions and offer a wide range of services surrounding them. When first getting started with us, our experts assist small businesses in moving their data to cloud-based platforms securely. Our team also implements strong security measures to protect this data and easily leverages the cloud's flexibility to scale up or down resources based on business needs.
Data protection is at the forefront of everything we do, so we implement strong cyber security solutions to keep your small business safe. From installing firewalls and prevention systems to conducting regular backups on each device, we ensure you never have to worry about data loss or breaches. We also help conduct cybersecurity awareness training to educate employees about potential threats and the best prevention practices.
Have complete peace of mind with all our IT projects, as ECMSP is here to help. Our team will perform technology assessments on your existing IT infrastructure, helping you find areas for improvement. We also assist in developing a technology roadmap that aligns with your business objectives. Through all projects, we'll provide guidance and help you allocate your IT budget effectively for maximum ROI.
Using outsourced IT support for your small business can offer significant benefits in the short and long term, including the following:
Small business IT support providers like ECMSP are composed of skilled and specialised IT professionals. They have the knowledge and experience to handle various technology-related tasks effectively, providing expert guidance and solutions tailored to the business's needs.
Hiring a dedicated in-house IT team can be expensive for small businesses due to salaries, benefits, and training costs. Outsourcing remote IT support allows your business to access high-quality services without the burden of full-time onsite support expenses.
Outsourcing IT support lets your company's employees concentrate on their primary roles and responsibilities, improving overall productivity and efficiency.
Small business IT support can easily adapt to your company's changing needs. As the business grows, IT support services can be scaled up accordingly to accommodate increased demands.
IT support providers often offer proactive monitoring and maintenance services. They can identify and resolve potential issues before they become critical problems, reducing downtime and enhancing system reliability.
At ECMSP, we always put you first. Our team of IT experts are always at hand to help, as we pride ourselves on offering the best services around. Not only this, but you can experience the following benefits when working with us:
We understand you put a lot of dedication and hard work into your small business and want to ensure you keep doing this. This is why we manage all of your IT systems and offer cyber essentials so you can focus on what you do best.
We are a support company that cares about increasing your ROI, so we only charge per user and not the device. So, regardless of how many laptops and tablets you have within your business, we will always charge the same cost for our services.
Say goodbye to lengthy conversations with third parties and hello to seamless control over your company. We don't want you to be stuck in the middle of communications, so we deal with all third parties so you don't have to.
Small businesses don't have the same needs as larger corporations, so you need an outsourced IT support service that understands your needs. Luckily, at ECMSP, we know small businesses, so you can rest assured that your growth and success are in the right hands.
“EC-MSP has provided outstanding managed IT services to us and other London businesses we'vee recommended them to over the years. Their account management and account managers, approach to IT support and willingness to get to know our business was a huge plus. From business continuity planning to installing Microsoft 365, they've helped us with a lot. It helps that they're based in London!”
“We have a long-standing and good relationship with EC-MSP and they respond very well to all of our business needs. EC-MSP offers a personal approach to outsourced IT support and on his initial visit Roy talked in a language which we could understand, which was very pleasing. As a charity, we need to be able to count on IT services from a business which provides good managed IT services at an affordable price. EC-MSP is one such company in London.”
Mary Feilding Guild
“EC-MSP's managed IT service is responsive and effective - they are there when you need them and they get the job done with appropriate technology. We would definitely recommend their managed IT support to others.”
Nova Capital Group
“EC-MSP were recommended to us by our bank and have exceeded all expectations. Their IT support engineers are knowledgeable, the customer service always responsive and we would certainly recommend them to other businesses. We're very happy with their remote IT support.”
Director The Clarion Agency
“We view EC-MSP as part of the team. They are technically competent, extremely thorough and their IT support engineers are easy to work with – in fact, the users at Nutmeg don’t have a bad word to say about them. The value they bring was exemplified during our recent office move and network migration, which passed without a hitch due to their meticulous planning. For any company in London wishing to engage a reliable IT partner, we can't recommend EC-MSP enough”
CTO of Nutmeg
“We have worked in partnership with EC-MSP for the past 5 years and have found them to provide a fast and efficient service when we have any issues. The IT support team is courteous and explain themselves in a way that is easy to understand and problems are usually sorted very quickly with minimum fuss and disruption. It is also of great comfort to our business that we now have a full disaster recovery policy in place. EC-MSP offers managed IT support you can trust.”
Director of Hudson Walker