Business Process Flows allow your business to record information in a consistent way and set up a series of steps that mean each customer interaction is handled in the same way. Customer service is a perfect example of a business flow, which allows a service desk to handle customer issues using identical methods. Another example…
SEO started from simple optimization of landing pages on a desktop computer. Today things are much more complex. There’s an ever-changing process of enhancing existing content. Then there’s a demand to create regular new engaging content that answers the needs of the target audience on various platforms, including mobile. While many of the basic tools…
All successful organisations rely on accurate data to make important decisions. Businesses not only have to store that data in an easily accessible manner; they also have to make sure they do it securely and in compliance with new regulations. One popular way of doing this is by using Structured Query Language (SQL) databases to…
Moving an office to a new location is quite possibly the most complicated thing an IT team can be tasked with. Even with plenty of time to complete the relocation, the entire company will be relying on the IT staff to be efficient and error-free as equipment has to be uninstalled and documented, every cord…
Take a moment to think about how many times you pick up your phone each day. If you have a monitoring feature or app, you may be able to see the exact breakdown of when and how you use your device. It’s possible that you will be surprised by how many hours you spend on…
Blockchain technology has become something of a buzzword, first in cryptocurrency circles, but quickly in the world of business, too. There’s no doubt it’s a hot topic, but has the hype left you wondering what it’s all about? We take a look at what blockchain is, how it works, and the surprising ways it could…