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Some of our clients
What Is The Cloud?
The Cloud isn’t new and if you’ve been using a computer at home or the office, chances are that the Cloud played a part in some way. In simple terms, cloud computing is about storing and accessing data and applications over the Internet instead of your computer’s hard drive.
Why Does It Matter?
These are some of the primary advantages of shifting to the Cloud:
Our small business IT support services are clearly explained and there are no hidden costs. We aim to manage all aspects of your business networking and let you concentrate on running your business.
Do I Need Cloud Computing Advice?
While it may be true that cloud computing gives your business an increased degree of autonomy, there may be disastrous consequences if everything is not set up and maintained correctly. A single permissions error while setting up Microsoft SharePoint, for example, could lead to company data loss on a huge scale! A very avoidable risk when you choose to work with a team of cloud computing specialists whose main passion is to ensure businesses are correctly prepared for their move to the Cloud.
Which Cloud Solution is Right for My Business?
Having a clear understanding of the various options available is essential when it comes to implementing your cloud computing strategy. Before determining the right one, however, there are certain basic questions, such as “Do I have sufficient Internet speed for the Public cloud?” “What’s the best solution given the file sizes that my business typically handles?”, where professional help can save hours of frustration and wasted expense.
EC-MSP: Your London Cloud Partner
Here at EC-MSP, we’ve been getting to grips with the cloud-based needs of businesses of all stripes for many years, because we enjoy doing it. In that time, we have proven repeatedly that we will take as much care and effort as necessary to uncover the right cloud solution for our customers, then help them to get up and running with it. We’d love to do the same for you.
We have extensive experience with Microsoft Office 365 and Google Apps configurations as well as numerous other cloud offerings such as Microsoft Azure, Amazon S3 or even our own IBM data center in Chelmsford, from which we can offer our customers a fully private cloud. This experience coupled with our sheer enthusiasm to help businesses succeed places us in an ideal position to offer unbiased advice on all cloud-related issues, from choosing the correct solution through to set-up and maintenance.
New clients are quick to acknowledge that the team at EC-MSP goes that extra mile and that we’re extremely passionate about what we do: getting businesses like yours off the ground and into the Cloud.
Choosing the Right Cloud Solution for You
Our role at EC-MSP is to understand your needs as a company. While most business IT support companies tend to focus on “what you need,” we seek to uncover “why you need it” and most importantly, whether it will work for you.
The first thing we look at is your connectivity. If you don’t have a reasonable Internet connection (most businesses in central London have less than 10Mbps – not ideal), you may want to think about a hybrid cloud solution – keeping your emails in the Cloud but your files on your own server, for example. This is just one consideration that determines the type of solution we recommend. Another important question is the type of business you’re in.
To illustrate this, imagine a typical scenario: you’re a London-based interior design studio and you need to send a large file over the Web. Your accounts manager also uses the Internet and is currently having a video conference with your second office. So what happens? Nothing. The system is overloaded and business is delayed, or worse.
The whole point of the Cloud is to help your business become more efficient, and there are essentially three ways to tackle this using different Cloud set-ups:
- Public Cloud – includes the familiar Microsoft Office 365 and Google Apps for Work. This solution means your data is held on secure shared servers along with other users’ data.
- Private Cloud – is as it says on the box. No one shares this space with you, but it is still stored away from your premises.
- Hybrid Cloud – this customisable solution gives you the choice to store some of your data on the public cloud and some on the private cloud, or your own local network.
Demystifying It All
As you’ve probably gathered by now, knowing which solution is best for your business depends on many variables. The speed of your Internet connection, the type of business you run and the nature of the data being stored all play a big part in determining the most cost-effective and operationally efficient solution.
That’s where we can help. It’s what we do every day for businesses across London and the rest of the UK, and it’s what we love doing.
Managing a disaster related to your computer network could cost you dearly. The alternative will only cost you a phone call and a free 2 hour on site meet – so we can listen to your needs.
EC-MSP will help to demystify and demonstrate how your network functions, using simple diagrams to explain technical concepts. The end result for you is that the Cloud can remain as light and friendly as it always should have been.
“Email is the lifeblood of our organisation, so our number one priority was to guarantee messages would always be delivered – even in the event of a complete server crash”
Rachel Bell, Managing Director of Shine Communications
Rachel Bell, Managing Director of Shine Communications
What Our Clients Say About Us
“We have worked in partnership with EC-MSP for the past 5 years and have found them to be fast and efficient to react when we have any issues. The team is courteous and explain themselves in a way that is easy to understand and problems are usually sorted very quickly with minimum fuss and disruption. It is also of great comfort to our business that we now have a full disaster recovery policy in place.”
Mathew Dixon
Director of Hudson Walker
“We view EC-MSP as part of the team. They are technically competent, extremely thorough and their engineers are easy to work with – in fact, the users at Nutmeg don’t have a bad word to say about them. The value they bring was exemplified during our recent office move and network migration, which passed without a hitch due to their meticulous planning.”
Ewan Silver
CTO of Nutmeg
“EC-MSP were recommended to us by our bank and have exceeded all expectations. Their IT support engineers are knowledgeable, the service always responsive and we would certainly recommend them to others.”
Steve Vaudrey
Director The Clarion Agency
“EC-MSP's IT support is responsive and effective - they are there when you need them and they get the job done. We would definitely recommend their IT support or managed services to others.”
Jane Kingdom
Nova Capital Group
“We have a long-standing and good relationship with EC-MSP and they respond very well to all of our business needs. EC-MSP offers a personal approach to IT support and on his initial visit Roy talked in a language which we could understand, which was very pleasing. As a charity, we need to be able to count on IT support from a company which provides good IT services at an affordable price. EC-MSP is one such company.”
Miriam Isherwood
Mary Feilding Guild
“Our telephone system, recommended and installed by EC-MSP, has had a very positive impact on our business. It is a pleasure to deal with EC-MSP. Their IT support engineers are efficient and our systems always work better as a result of their managed IT services.”
Brendan O'Connor
Shine Communications
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Case Study
Shine Communications
Cloud computing for email continuity
Communications explained: “Email is the lifeblood of our organisation, so our number one priority was to guarantee messages would always be delivered – even in the event of a complete server crash”.
Rachel Bell
Managing Director of Shine
The challenge
Shine is a leading light in the field of public relations and needs no reminder of the importance of good, reliable communications. When Shine asked its long-standing IT partner to recommend an appropriate business continuity solution to ensure it could always function in the event of a business disaster, EC-MSP performed a detailed analysis of their operations. After considering all options, Shine opted to focus its attention on an email continuity solution, as well as an online backup service.
The solution
EC-MSP dramatically improved the resilience of the corporate email system through the design and installation of a continuity service, which can be triggered within 4 minutes of a server crash.
The Outcome
Now, in the event of an Exchange server failure, an authorised member of staff, or the EC-MSP service team can activate the alternative delivery system to ensure email messages continue to reach PCs and Blackberrys without users ever realising that a fault has occurred. A web portal which stores a 30-day history of all company emails is also being used by Shine to keep critical address data, such as next of kin contacts, which may be required in other disaster scenarios. Furthermore, critical company files are now available for download to any Web-connected PC, thanks to secure access to an automated online backup system.
More About Our IT Project Services
What is the Cloud
The Cloud is a term that is seemingly everywhere at the moment – but do you know what it is and how it can help your business be more effective?
Cloud Email
Moving your company email to the Cloud can sound daunting but it is a fast growing solution for many businesses across the world.
Cloud Storage
If you are a new business or an existing company with a file Server coming to the end of its life, then a Cloud storage package could be perfect for you.
Cloud Desktop
A Cloud desktop will function & look exactly the same as a normal desktop, but the data, operating system & settings are stored in the Cloud.
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Dawson House, 5 Jewry Street,
London EC3N 2EX
Company Registration Number: 4520472
VAT Number: 802869909
Copyright © 2019 EC-MSP Limited
London EC3N 2EX
Company Registration Number: 4520472
VAT Number: 802869909
Copyright © 2019 EC-MSP Limited