Keeping Your IT Systems HealthyIT Support

  • On-call Engineers – No Hidden Charges
  • Like Having Your Own IT Department
  • One-off IT Support or Managed Services
  • Support Packages From Only £27/month
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Some of our clients
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IT Support London Can Trust

As an award-winning support provider, EC-MSP will react quickly to your daily concerns, with professional engineers who are dedicated to helping you improve productivity and reduce stress by providing the right type of IT support service. Our core belief at EC-MSP is that a healthy IT system is the foundation of a healthy business.

Focusing on London businesses requiring up to 150 users, we take a long-term interest in the IT health of the companies we serve. We also do not believe you should require a large budget to expect outstanding customer service and we set the bar very high. Here are some benefits that your business will experience when using our reliable IT support:

We manage all of your IT systems that are essential to your business. This includes everything from the phone system and the servers, to network security and disaster recovery.

We charge per user, not per device. So no matter how many desktops, laptops, tablets or phones you use, the cost for your IT support services will be the same. This can lead to considerable savings, and there are no hidden expenses.

We deal with third parties so you don’t have to. This means you won’t be stuck in the middle of communications between different third party vendors because we take care of everything. This will save you many hours of company time.

We plan for your future together. You know your business, and we know small business IT support services. When we bring these two elements together, we can make sure your IT systems support your staff, plans and future business growth.

From our offices in the City of London,
we provide cost effective IT support services for companies in the Greater London area and the South East of England.

IT Support FAQs

You can find frequently asked questions relating to our London IT support services answered below, but if your question is not here then contact us for more information.

We primarily offer IT support in London and the south-east of England, but we can offer remote support throughout the country.

Yes, we provide IT support for both Apple and PCs across all of our support packages. The operating system or hardware that you prefer to use will not be a difficult issue for us.

We are based in the heart of London, close to Aldgate underground station and Fenchurch Street overland station. This means we are perfectly located to access businesses throughout the city.

London Office
Dawson House,
5 Jewry Street,
London
EC3N 2EX

We provide IT Support London to the following areas: City of London, Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster.

Yes, with our Advanced Onsite Visit package a dedicated IT support engineer and account manager, along with routine checks and site visits every week within London are included as part of your monthly fee.

Yes, this is included with three of our premium packages for one out of ten users, while round-the-clock server care is also available as an optional add-on for more comprehensive services.

Yes, phone and email IT support is included with all of our packages. Unlimited onsite support is also included with our Onsite Support and Onsite Visit packages.

For most of our IT support London packages, response times can be guaranteed within 24 hours on business days.

We mainly provide outsourced IT support to small to medium sized London businesses, though we are also able to accept clients in the rest of the South East.

Founded in 2002, we have 18 years of award winning IT support London experience. Over these many years we have grown in knowledge and expertise, and our experienced team is ready to take on any challenge to help companies in London thrive.

As one of the leading IT providers in London, we have qualifications from Microsoft MCSE, HP technician ASE, Cisco WAAS consultant, Sage CRM and Line 50 engineer, among other industry accreditations.

We offer a wide range of cyber security services to protect you from cyber attacks, from IT security audits to guidance on Cyber Essentials Certification as well as a free 15 point cyber security check. We can also implement all of the cyber security solutions we propose.

Our London-based team of engineers can deploy cloud solutions such as Office 365, Amazon Web Services and Microsoft Azure. We can also offer ongoing training and support for your staff as part of a custom package.

What Our IT Support Clients Say About Us

Your Local London IT Support Company

Based in Central London, we are perfectly placed to serve businesses across London and the Greater London region in key locations. Whether your office is in Soho or London Bridge, we can make onsite visits within a short space of time. As an IT company dedicated to first class customer service, we are always on hand to serve your requirements so you can be left free to look after running your business. Call us today to find out how we can support you with our cost effective solutions.

London Office
Dawson House,
5 Jewry Street,
London
EC3N 2EX

Do you need expert IT support in London right away?

Get in touch. We’ll make IT work for you!

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Dawson House, 5 Jewry Street,
London EC3N 2EX
Company Registration Number: 4520472
VAT Number: 802869909
Copyright © 2019 EC-MSP Limited

CONTACT

020 3780 7200
info@ecmsp.co.uk
Dawson House,
5 Jewry Street
,
London EC3N 2EX