Keeping Your IT Systems HealthyIT Support
IT Support London Can Trust
As an award-winning support provider, EC-MSP will react quickly to your daily concerns, with professional engineers who are dedicated to helping you improve productivity and reduce stress by providing the right type of IT support service. Our core belief at EC-MSP is that a healthy IT system is the foundation of a healthy business.
Focusing on London businesses requiring up to 150 users, we take a long-term interest in the IT health of the companies we serve. We also do not believe you should require a large budget to expect outstanding customer service and we set the bar very high. Here are some benefits that your business will experience when using our reliable IT support:
From our offices in the City of London,
we provide cost effective IT support services for companies in the Greater London area and the South East of England.
IT Support FAQs
You can find frequently asked questions relating to our London IT support services answered below, but if your question is not here then contact us for more information.
We primarily offer IT support in London and the south-east of England, but we can offer remote support throughout the country.
Yes, we provide IT support for both Apple and PCs across all of our support packages. The operating system or hardware that you prefer to use will not be a difficult issue for us.
We are based in the heart of London, close to Aldgate underground station and Fenchurch Street overland station. This means we are perfectly located to access businesses throughout the city.
5 Jewry Street,
We provide IT Support London to the following areas: City of London, Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Westminster.
Yes, with our Advanced Onsite Visit package a dedicated IT support engineer and account manager, along with routine checks and site visits every week within London are included as part of your monthly fee.
Yes, this is included with three of our premium packages for one out of ten users, while round-the-clock server care is also available as an optional add-on for more comprehensive services.
Yes, phone and email IT support is included with all of our packages. Unlimited onsite support is also included with our Onsite Support and Onsite Visit packages.
For most of our IT support London packages, response times can be guaranteed within 24 hours on business days.
We mainly provide outsourced IT support to small to medium sized London businesses, though we are also able to accept clients in the rest of the South East.
Founded in 2002, we have 18 years of award winning IT support London experience. Over these many years we have grown in knowledge and expertise, and our experienced team is ready to take on any challenge to help companies in London thrive.
As one of the leading IT providers in London, we have qualifications from Microsoft MCSE, HP technician ASE, Cisco WAAS consultant, Sage CRM and Line 50 engineer, among other industry accreditations.
We offer a wide range of cyber security services to protect you from cyber attacks, from IT security audits to guidance on Cyber Essentials Certification as well as a free 15 point cyber security check. We can also implement all of the cyber security solutions we propose.
Our London-based team of engineers can deploy cloud solutions such as Office 365, Amazon Web Services and Microsoft Azure. We can also offer ongoing training and support for your staff as part of a custom package.
What Our IT Support Clients Say About Us
“We have worked in partnership with EC-MSP for the past 5 years and have found them to provide a fast and efficient service when we have any issues. The IT support London team is courteous and explain themselves in a way that is easy to understand and problems are usually sorted very quickly with minimum fuss and disruption. It is also of great comfort to our business that we now have a full disaster recovery policy in place. EC-MSP offers managed IT support you can trust.”
“We view EC-MSP as part of the team. They are technically competent, extremely thorough and their IT support London engineers are easy to work with – in fact, the users at Nutmeg don’t have a bad word to say about them. The value they bring was exemplified during our recent office move and network migration, which passed without a hitch due to their meticulous planning. For any company in London wishing to engage a reliable IT partner, we can't recommend EC-MSP enough”
“EC-MSP were recommended to us by our bank and have exceeded all expectations. Their IT support London engineers are knowledgeable, the customer service always responsive and we would certainly recommend them to other businesses. We're very happy with their remote IT support.”
“EC-MSP's managed IT service is responsive and effective - they are there when you need them and they get the job done with appropriate technology. We would definitely recommend their managed IT support to others.”
“We have a long-standing and good relationship with EC-MSP and they respond very well to all of our business needs. EC-MSP offers a personal approach to outsourced IT support and on his initial visit Roy talked in a language which we could understand, which was very pleasing. As a charity, we need to be able to count on IT services from a business which provides good managed IT services at an affordable price. EC-MSP is one such company in London.”
“Our telephone system, recommended and installed by EC-MSP, has had a very positive impact on our business. It is a pleasure to deal with EC-MSP. Their IT support London engineers are professional, efficient and our systems always work better as a result of their support team and security services. A great business partner.”
“EC-MSP has provided outstanding managed IT services to us and other London businesses we'vee recommended them to over the years. Their account management and account managers, approach to IT support and willingness to get to know our business was a huge plus. From business continuity planning to installing Microsoft 365, they've helped us with a lot. It helps that they're based in London!”
Your Local London IT Support Company
Based in Central London, we are perfectly placed to serve businesses across London and the Greater London region in key locations. Whether your office is in Soho or London Bridge, we can make onsite visits within a short space of time. As an IT company dedicated to first class customer service, we are always on hand to serve your requirements so you can be left free to look after running your business. Call us today to find out how we can support you with our cost effective solutions.
5 Jewry Street,
Do you need expert IT support in London right away?
Do you need expert IT help right away?
London EC3N 2EX
Company Registration Number: 4520472
VAT Number: 802869909
Copyright © 2019 EC-MSP Limited