What Are Managed IT Services?

Managed IT services allow you to alleviate any internal resources used on IT tasks and maintenance. Service providers are outsourced and help you integrate IT expertise into your organisation without hiring and running a dedicated team. This means that you only pay for the services you use rather than worrying about salaries and overspending on services you may not even use. 

With so many business operations relying on IT in today’s digital landscape, managed IT services are proving to be an essential part of the day-to-day for any organisation. When you outsource your IT management services, they become responsible for the well-being of any IT hardware and software that your company utilises. This means you can rest easy knowing that all your IT needs are in the hands of trained professionals. Let’s take a closer look at what bringing outsourced managed It services entails. 


Core Components of Managed IT Services

So what are managed IT services exactly? Managed IT services are given by an outsourced team of professionals. They take care of all your company’s IT needs, including connectivity, data protection, IT security, and software and hardware maintenance. Below are the key components of managed IT services and what exactly they entail.


Network Management

In today’s world of remote workers and almost everything being done online, companies must ensure that their connectivity is up to scratch. There’s nothing more annoying for employees if they cannot log into a meeting or access internal systems from home. That is where managed IT services can assist with network management – ensuring that all your team members stay connected no matter where they choose to work from. 


Data Management and Backup

Most businesses rely on data to be able to operate on a day-to-day basis. If data becomes temporarily unavailable, it can impact a company’s ability to operate. For this reason, businesses must have mechanisms to ensure that data is kept safe and recoverable in the event of data going missing. 


Cybersecurity Measures

Although the digital landscape that so many businesses rely on today makes our lives that much easier, it also opens organisations open to increased cyber-attack risks. Another essential part of managed IT services is ensuring that IT security risks are constantly monitored and removed where necessary, thereby preventing serious security breaches. It’s also up to the service provider to respond to potential threats in a timely manner and ensure that all cybersecurity protection software and hardware are well-maintained. 


Software and Hardware Updates

Ensuring that all company software and IT hardware are up to date means that business operations can continue as smoothly as possible without compromising on time and productivity. It ensures that organisations can operate optimally and reduces the risk of downtime, which can harm business. 


Benefits of Opting for Managed IT Services

When you outsource your managed IT services, there are many benefits you can look forward to. As experts in the field, you get a team of IT specialists who are familiar with various operating systems and who can ensure all your systems run smoothly. Below are some of the key benefits you can look forward to when you opt for managed IT services. 


Cost Efficiency

Outsourcing managed IT services means reducing your IT operations’ overall costs. Service packages are tailored to your specific needs, meaning that you don’t have to spend time and money building an internal team. Packages are also based on pricing for monthly subscriptions like cloud-based platforms, software and specialist services, meaning that you will end up paying less than if you had to pay a full-time team’s salaries.


Access to Expertise

The world of IT is constantly evolving, and it can be challenging to keep up with all the latest trends in the field. Getting managed IT services means that you don’t have to worry about having the expertise required to run an IT department. Instead, you get guaranteed expertise for what you need when you sign up for a service. 


Enhanced Security and Compliance

Possibly one of the best aspects of hiring managed IT services is that they must understand the legal parts of running IT infrastructure. This means that you are guaranteed to remain compliant regarding your IT systems. Service providers will also inform you about the latest security steps and licences you may need for your IT. 


Determining the Right Managed IT Service Provider

There are many IT service providers out there, so it can be challenging to determine which one will best suit your needs. However, there are a few simple steps you can take which will help you find the best managed IT service provider for you. 


Expertise in Your Industry

Regarding managed IT services, it’s not a one-size-fits-all scenario. Onboarding managed IT services ensure that you get the expertise you need for your specific industry. For example, if you run a business that deals mainly with e-commerce, the IT expertise you need will be different from an industry that deals with data handling. IT experts will understand the different systems required. 


Proactive Approach vs. Reactive Response

Many organisations that do not yet have access to managed IT services often think that a reactive approach is best. This approach is usually a break-and-fix model, meaning that IT services are only called upon when there is a problem. However, managed IT services adopt a proactive approach, which preempts the IT requirements of an organisation. 


Scalability and Flexibility

The world of IT is ever-changing, and it’s important that businesses keep up with the latest trends and technologies to stay in the game. A good IT service provider will ensure you scale your IT systems and your business growth. Having a managed IT service is also great for ensuring that you make the most of your time, offering flexibility to your IT needs and budget. 


The Future of Managed IT Services

If there is one sector that does not remain static, it’s that of IT. It’s in the best interest of managed IT services to keep up to date with new developments within the industry. Aspects like AI can help and evolve organisations to function more optimally. Additionally, progressions in data use and handling will also become an integral, essential part of the managed IT service industry. These services will fundamentally evolve with the industries wherein they are used, making it essential to keep up with their client’s needs. 



Managed IT services can add significant value to existing organisations and ensure that their IT systems are kept up-to-date and functioning properly. If you are looking for IT management services that you can rely on and that will act as an extension of your organisation, then look no further than EC-MSP. Our professional team are experts in all things IT, and we want to work with you. We offer packages tailored to your needs and comprehensive rates to suit you. Contact a member of our friendly team to see how we can help you.