The rise in remote working that has come with the COVID-19 pandemic has brought new challenges for businesses. One of the main challenges for many is communication – how do you keep your team both motivated and on track when you aren’t all in the same room? Communication and collaboration tools such as Microsoft…
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How many of us spend our work lives in and out of our email inboxes? If your work habits are anything like the average professional in America, research suggests that anything up to 2.6 hours of your workday could be spent reading and answering emails. But how many of us are actively thinking about…
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Picture this. You log into your work emails and see an urgent email from your CEO. In the email, they claim to be in meetings all day and that they need you to urgently settle a time-sensitive invoice otherwise a deal will be lost. What do you do? Well, hopefully your answer is ‘nothing…
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Cyberattack. The word that strikes fear into the heart of IT professionals. Until fairly recently, you’d be forgiven for focusing your security efforts on software. A firewall and set of basic security protocols might’ve been enough to prevent most threats. But those days are over. Every company worth its salt will have a software…
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IT support companies offer all kinds of services, and they certainly aren’t one-size-fits-all. Do you know exactly which services you’re covered for by your IT support company? It might be that all you want to know is what service level agreements (SLAs) you have in place and how quickly your support tickets will…
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As the UK emerges economically wounded from the COVID-19 lockdown and we head towards a potential Brexit cliff edge at the end of 2020, it is more crucial than ever that we invest in boosting our cybersecurity capability. Australia knows only too well how state actors are using cyber attacks, the ultimate form of ‘plausible…
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