For many years, trend forecasts have predicted more hybrid working between home and the office, and it turns out that they were correct – the process has merely been expedited by the arrival of a worldwide epidemic.
Despite the fact that the epidemic is easing due to vaccinations, masks, and increased immunity, many firms are persisting with the mixed work paradigm. Millions of people will now be able to accomplish their jobs in hybrid models, thanks to contemporary IT infrastructure that allows for collaboration and video conferencing to keep dispersed teams linked.
The combination of multiple technologies, platforms, and tools, particularly in the home office setting, is a big part of supporting this method of work, though IT infrastructure, internet speeds, and telecommunications may not be as good as those found in a serviced business office.
Establishing an effective communications infrastructure that may improve the experience of employees when they are working away from the office should be a primary concern for businesses that adopt hybrid working arrangements.
Although there will always be new things to learn as we shift to a new style of working that is different from what we have all done for many decades, information technology may help make the change go more smoothly.
In today’s hybrid working environment, the sharing of documents with coworkers and collaboration on those documents, as well as video meetings and the use of project management tools that are shared with members of a team that is geographically dispersed, are all necessities.
In spite of the fact that hybrid employees of today are more dependent on technology than ever before, merely offering access to the most cutting-edge technologies is not enough to assist hybrid employees. When working alone outside of the office, it can be difficult and time consuming to master new tools and processes because of the lack of human interaction.
Before making a purchase of new technology, businesses should first determine whether or not it is truly necessary. They may want to show hybrid workers that they are investing in technology to help them, but they need to be careful that it doesn’t have the opposite impact and makes things more complicated. In some contexts, it may be more productive to adapt the tools and technologies that are currently available to the requirements of hybrid work.
Another goal should be to make the home office as similar to the environment of the office as possible, making it easier for employees to transition back and forth between the two settings.
Employee IT rights
It is easy to forget about protocols while you are trying to fix problems with information technology (IT) so that remote workers can get back to their jobs. It is necessary to control IT rights in order to preserve safety, regardless of whether or not you are concerned about downtime. Your company’s information technology security policy ought to be organised in such a way that only a select group of employees is granted the power to make significant adjustments.
When this security measure is neglected, there is a significantly increased risk of an insider attack, which might potentially cause damage to the IT systems. It should come as no surprise that selecting this path considerably increases vulnerabilities and should be avoided wherever possible.
In this scenario, utilising a remote desktop service is the most prudent course of action to take. It will be substantially safer, notwithstanding the possibility that there could still be some delays in addressing problems. It is possible for a member of the IT team to handle the issues remotely, hence lowering the possibility of a security breach.
Invest in training
If you come to the conclusion that new technologies are required to facilitate hybrid working, the members of your IT team who will be using the tools should receive appropriate training. You may want to explore expanding the hours that the helpdesk is open as well as the communication alternatives that are available for remote workers who need IT support.
This will allow you to accommodate employees who work more flexible hours. Utilizing system monitoring software that provides early warning of potential issues is another method that can be used to improve the level of assistance provided to remote workers and cut down on the amount of time lost waiting for assistance.
Once you follow the above steps to improve security for hybrid working and invested in training your staff, you can start to reap some of the benefits of a hybrid setup. These include:
Lower property prices
Hybrid working offers companies tremendous financial benefits. Companies that don’t need to offer a workstation for every employee can save money by minimising office footprints. Real estate prices can be astronomical, especially in wealthy metropolitan centres. Less space required = lower rent.
Hybrid working firms can recruit from a wider range of locations than those that don’t employ a hybrid approach. This improves talent attraction. An office-based only strategy would limit a London based company to staff locally. Under a hybrid approach, the same firm may spread its net considerably wider, potentially to the whole UK increasing prospects.
Improved Worker Productivity
The greater mental well-being that hybrid working may provide for employees will almost certainly also be beneficial to the organisations that employ those workers. Workers who are content in their jobs and have a healthy work-life balance are far more likely to be productive. (This is what the findings of many recent studies have indicated – the productivity of workers tends to rise when they are able to do their jobs from a distance.) Companies that are successful in preserving a contented and highly productive staff are likely to be in a far stronger position to compete in their respective markets than those that are not.
About EC-MSP, your IT support partner
EC-MSP are one of the most trusted IT support providers in London. If you would like more help advice and support with technology for your business, contact us today to see how we can help.