Here at EC-MSP, we are passionate about all things IT. That’s why we love providing insight and advice through on small business technology through this very blog. As a company continually immersed in IT, however, it can be easy to forget that some things which we take for granted are not as immediately obvious to…
We live in an age where business is no longer limited to the hours of nine to five or to the boundaries of the office environment. Advancements such as cloud computing and associated software like collaboration suites have made remote working easily accessible for almost any employee of almost any company. All of that is…
Every business needs a backup plan in the event an outage. However, many backups plans fail to prove useful and deliver continuity during an event. This can leave critical services unavailable and customers feeling frustrated until the system is restored. A solid backup plan is therefore an essential component to any business IT setup, and…
As anyone whose business relies on technology knows, even so-called “stable” systems are subject to problems at any time. Whether such issues are technological in nature (cyberattacks, user error, hardware failure etc.) or the results of a different cause (theft, power outage, natural disasters etc.), maintaining consistent services for customers is a critical and ever-evolving…
The time when businesses could ignore social media or treat it purely as something with leisure but not commercial advantages is long gone. Companies and organisations of all shapes and sizes have now come to realise just how powerful a tool social media can be when it comes to marketing, customer interaction and even customer…
Two of the biggest cyber-security threats in the world right now have to be email phishing scams and ransomware incursions. Email phishing scams are those cyber-attacks which masquerade as email messages from trustworthy sources in order to incite victims to give up access to their system, passwords or other sensitive data. Ransomware meanwhile, is a…