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Daily Archives: January 6, 2020

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A Guide to Business Process Flows with Microsoft Dynamics 365 CRM

Successful IT ManagementBy ZakJanuary 6, 2020

Business Process Flows allow your business to record information in a consistent way and set up a series of steps that mean each customer interaction is handled in the same way. Customer service is a perfect example of a business flow, which allows a service desk to handle customer issues using identical methods. Another example…

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