Training

We run your IT, so you can run your business

We handle all third party communication

We help you establish an IT strategy for future growth

We only charge per user, not per device

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4.7

22+ Reviews from Google, Facebook and Cloudtango

Some of our clients

The success of any IT installation can depend heavily on user uptake, so EC-MSP works hard to make sure that, whenever we recommend and deploy a solution, you know exactly how to use it.

EC-MSP never leaves its clients confused when new systems are introduced. In fact, our customers are constantly impressed by our attention to detail. A recent customer survey rated the professionalism of our team at an average of 94% and the expertise of our engineers at 90%.

Working for a wide variety of small to medium sized London businesses, our expert team customises training package to suit the needs of every user. A formal training course is not always necessary. Often a 30-minute group session is enough to ensure your users are able to get started with a new system or updated software package.

Whatever your training requirements, meticulous planning by EC-MSP will ensure that the new skills are acquired by your team as effectively as possible, and in a way that does not cause disruption to your business. Here is how we do it:

Our recommendations for training will be based on our discussions, observations and listening to the needs of your users.
Once the installation is complete, we return to site to ensure all users involved with the changes are using the solution in a consistent and confident manner.
EC-MSP will always be able to train you on a new solution because we will have trialled it ourselves prior to installation. Our users will probably have experienced the same teething problems as yours, so we can ensure your journey is far less painful.
Once the training sessions are completed, the EC-MSP helpdesk is available to assist further if needs be.

“EC-MSP’s expertise has long been invaluable to Shine Communications and this latest project [business continuity solution] has given us real peace-of-mind. With detailed consulting, administrative training and an explanatory letter sent to each of our network users, the attention to detail shown throughout this assignment has been exemplary.”

Nick Andrews, Office Manager, Shine Communications

What Our Clients Say About Us

“We have worked in partnership with EC-MSP for the past 5 years and have found them to be fast and efficient to react when we have any issues. The team is courteous and explain themselves in a way that is easy to understand and problems are usually sorted very quickly with minimum fuss and disruption. It is also of great comfort to our business that we now have a full disaster recovery policy in place.”

Mathew Dixon

Director of Hudson Walker

“We view EC-MSP as part of the team. They are technically competent, extremely thorough and their engineers are easy to work with – in fact, the users at Nutmeg don’t have a bad word to say about them. The value they bring was exemplified during our recent office move and network migration, which passed without a hitch due to their meticulous planning.”

Ewan Silver

CTO of Nutmeg

“EC-MSP were recommended to us by our bank and have exceeded all expectations. Their IT support engineers are knowledgeable, the service always responsive and we would certainly recommend them to others.”

Steve Vaudrey

Director The Clarion Agency

“EC-MSP's IT support is responsive and effective - they are there when you need them and they get the job done. We would definitely recommend their IT support or managed services to others.”

Jane Kingdom

Nova Capital Group

“We have a long-standing and good relationship with EC-MSP and they respond very well to all of our business needs. EC-MSP offers a personal approach to IT support and on his initial visit Roy talked in a language which we could understand, which was very pleasing. As a charity, we need to be able to count on IT support from a company which provides good IT services at an affordable price. EC-MSP is one such company.”

Miriam Isherwood

Mary Feilding Guild

“Our telephone system, recommended and installed by EC-MSP, has had a very positive impact on our business. It is a pleasure to deal with EC-MSP. Their IT support engineers are efficient and our systems always work better as a result of their managed IT services.”

Brendan O'Connor

Shine Communications