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4.7
22+ Reviews from Google, Facebook and Cloudtango
Some of our clients
Whitechapel’s diverse history and well-connected location make it an excellent place for small businesses to enjoy reasonable office rental rates and still take advantage of its proximity to the financial district and East London. EC-MSP recognizes the business potential of this location, which is why we are conveniently based nearby. Being so close to our Whitechapel clients means that we can be there in no time if there is ever an IT emergency, sometimes even stopping the meltdown in its tracks. This is an invaluable service that bigger IT companies cannot offer – it is unique to small, local IT service providers in Whitechapel, like EC-MSP.
EC-MSP delivers hassle-free IT support services and strategic planning for SME companies in London. Our friendly IT support engineers will manage every aspect of your network, reacting to the daily IT problems that threaten to disrupt productivity and advising on new solutions, which can save money and improve your bottom line.
Why is our IT Support and management programme different?
No matter what kind of business you run, the likelihood is that you rely on IT to get you through the workday, sometimes without even realizing the extent to which you do. Some business owners don’t even realize the extent of this dependency until unfortunately something goes wrong, and they’re left with productivity plummeting until they can have someone in to fix the problem, which could take days. One incident like this will convince any small business owner that it’s much better to contract with an IT service provider to make sure things like this don’t happen in the first place.
EC-MSP offers a variety of IT services, depending on the needs of your business. Some of our most popular service categories include:
- IT Relocation
- Cloud Computing
- Data backup and recovery
- Network services
- IT Training for employees
- Software and Hardware setup services
- IT support packages
EC-MSP is a small business too, so we understand just how devastating it can be to lose that much productivity. That’s why we pride ourselves on doing everything in our power to ensure that your business IT solutions in Whitechapel are running as efficiently as possible all the time. And if something does happen, we can be onsite to fix it before the other guy’s even get around to answering your phone call.
But that’s not all that makes EC-MSP special. Our number one compliment from clients is that we really listen. At the beginning of any business relationship, our engineers sit down with you to discuss your personal business needs and goals, and together we develop an IT system tailored to your business. You may expect this personalized service to come with a hefty price tag, but the truth is that we’re really quite affordable. We offer a range of service levels that keep you protected without bankrupting your business.
Service is also comprehensive. We will handle everything from setting up your phones to working with third party service providers to ensure that everything in your office is running smoothly. Finally, we give you the chance to change your mind. Whereas a different IT support partner might lock you in with long contract periods, ours are only 3 months long. We’re confident that our incredible service will keep you coming back for more.
If you run a small business in need of IT service in Whitechapel, get in touch with us today to schedule your custom consultation. You won’t be disappointed!
What Our Clients Say About Us
“We have worked in partnership with EC-MSP for the past 5 years and have found them to be fast and efficient to react when we have any issues. The team is courteous and explain themselves in a way that is easy to understand and problems are usually sorted very quickly with minimum fuss and disruption. It is also of great comfort to our business that we now have a full disaster recovery policy in place.”
Mathew Dixon
Director of Hudson Walker
“We view EC-MSP as part of the team. They are technically competent, extremely thorough and their engineers are easy to work with – in fact, the users at Nutmeg don’t have a bad word to say about them. The value they bring was exemplified during our recent office move and network migration, which passed without a hitch due to their meticulous planning.”
Ewan Silver
CTO of Nutmeg
“EC-MSP were recommended to us by our bank and have exceeded all expectations. Their IT support engineers are knowledgeable, the service always responsive and we would certainly recommend them to others.”
Steve Vaudrey
Director The Clarion Agency
“EC-MSP's IT support is responsive and effective - they are there when you need them and they get the job done. We would definitely recommend their IT support or managed services to others.”
Jane Kingdom
Nova Capital Group
“We have a long-standing and good relationship with EC-MSP and they respond very well to all of our business needs. EC-MSP offers a personal approach to IT support and on his initial visit Roy talked in a language which we could understand, which was very pleasing. As a charity, we need to be able to count on IT support from a company which provides good IT services at an affordable price. EC-MSP is one such company.”
Miriam Isherwood
Mary Feilding Guild
“Our telephone system, recommended and installed by EC-MSP, has had a very positive impact on our business. It is a pleasure to deal with EC-MSP. Their IT support engineers are efficient and our systems always work better as a result of their managed IT services.”
Brendan O'Connor
Shine Communications
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Case Study
Skillbrokers
Server Monitoring Software
Our IT set-up is at the heart of our daily business operation. Our server and network need to remain healthy for our business to thrive. The EC-MSP team ensure that it is so by around-the-clock monitoring and instantly addressing any needs that arise with minimal disruption. We could not operate with confidence, without this monitoring software and the vigilant team behind it.
Jason Levy
Director
The challenge
Skillbrokers is a recruitment company specialising in Banking and Information Technology. Established in 1998, they address the issue of search and selection of high quality professionals for financial and information technology markets globally. They utilise product specialists as recruiters, therefore knowledge and experience are core to the recruitment process. As part of EC-MSP’s mission in being proactive in our IT support, we install 24×7 Server monitoring software for our clients who have their own Server to ensure we’re the first to know of any potential issues.
The solution
A compatibility check is carried out prior to the installation of the software. Once our engineers find that there won’t be any conflicts with existing hardware or software, the installation is carried out remotely, minimising interruption. When the installation was completed and all the updates were applied, the engineer configured it so that it would report issues such as UPS failure or hard drive problems, directly to us so that we can be on top of the issue before it affects productivity.
The Outcome
Skillbrokers Server is now monitored 24×7 using the software that we installed to ensure that they enjoy minimal disruption to their working day. EC-MSP engineers monitor their system daily and the software will alert us if any potential issues arise before they become huge problems.
More About Our IT Project Services
Phone Systems & VoIP
We understands the need for reliable, cost-effective phone solutions in the VoIP industry which fast moving and constantly changing.
IT Installations
When we are required to carry out an IT installation, no matter how big or how small it may be, we put 100% into our planning.
IT Security
Stretch the boundaries of your workplace far beyond the physical limits of your office with secure remote access.
IT Relocation
For an SME business to manage the relocation of its own IT and telephony infrastructure is a huge undertaking.
Software
We know how important to have a reliable software that will work and help your business functionality.
Hardware
You can be sure that if EC-MSP is recommending a product to you, we are already using it ourselves!
Training
Customer surveys rated our professionalism at an average of 94% and the expertise of our engineers at 90%.
IT Support Packages
For an SME business to manage the relocation of its own IT and telephony infrastructure is a huge undertaking.
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Dawson House, 5 Jewry Street,
London EC3N 2EX
Company Registration Number: 4520472
VAT Number: 802869909
Copyright © 2019 EC-MSP Limited
London EC3N 2EX
Company Registration Number: 4520472
VAT Number: 802869909
Copyright © 2019 EC-MSP Limited
