Support Packages

As a business IT support company in London dedicated to keeping our customers as our focus, EC-MSP understands that having support on hand to solve problems quickly and efficiently is key to your productivity and success. That is why we offer the kind of expert support that can be relied upon to ensure that our customers have their needs met every step of the way. Our outstanding IT support packages cover all of your IT systems, from phone lines to servers and everything in between. EC-MSP’s deep experience in the field also tells us, however, that when it comes to business IT support, one size does not always fit all, and that’s why we offer three different tailored support packages.

Offsite Support

The Offsite Support Package provides excellent value for money and will suit the majority of small businesses with typical IT support needs. Providing unlimited support by telephone and email, next business day onsite response for faults that cannot be fixed remotely and a number of other benefits, this package really can’t be beaten on value.

Advanced Onsite Support

If you have more demanding IT needs, EC-MSP still have you covered in the form of either our Advanced Onsite Support Package or Executive Onsite Visit Support Package. The former offers all of the benefits of the Offsite Support Package but adds unlimited onsite support, whilst the latter is truly comprehensive.

Executive Onsite Visit

The Executive Onsite Visit package gives you everything from the other two plus weekly onsite routine checks, site visits as required, a dedicated onsite engineer and a dedicated account manager.