IT Support in
Covent Garden

  • We run your IT, so you can run your business
  • We help you establish an IT strategy for future growth
  • We handle all third party communication
  • We only charge per user, not per device
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4.7
22+ Reviews from Google, Facebook and Cloudtango

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IT Essentials

For Business Owners

Our Partnerships

Home to the Royal Opera House and the former fruit and vegetable market,

Covent Garden offers rich soil on which businesses may grow. We’ve been putting down roots in the area for many years now, as well as helping many other small to medium sized businesses in the Covent Garden area get established. Because our offices are so near, our technicians can always be on hand should anything ever go wrong with your IT systems.

We offer a wide variety of IT services,

and the best options for your specific situations will be determined at your initial consultation. During the consultation, our trained engineers talk with you about your business’s current IT setup, needs, desires, and plans for future growth so that we can design, together, the most optimal IT setup for your small business. That setup may include any of the following, or other things not listed:

- IT Relocation Services
- Cloud Computing
- Data backup and recovery
- Network services including network setup and maintenance
- IT Training for employees
- Software and Hardware setup services
- General IT support packages.

We know how important it is to avoid downtime in your IT systems. After all, downtime for any reason translates to poor productivity and a blow to your bottom line that is difficult to recover from. We understand how devastating this can be to small businesses because EC-MSP is a small business as well! That’s why we’re so dedicated to helping you succeed. We’ll take care of all your IT needs, from phone set up to networking to negotiating with third party service providers so that you can put all your energy into growing your small business. In the meantime, your IT solutions will be running smoothly and consistently in the background, quietly helping your business and workforce to be as efficient and productive as possible.

EC-MSP is a unique IT support company among those in Covent Garden. As mentioned before, we are a small business that caters specifically to small businesses, so we understand their needs, but there is so much more than that. Some of the compliments we get from satisfied customers are that we really listen to our clients’ needs and desires, we never take a “one-size-fits-all” approach to IT solutions like some of the bigger companies, and we genuinely care about the success of the businesses we serve. We also offer affordable services designed to fit your needs so that you can invest more of your money back into your business rather than spending it all on overpriced IT services- our packages grow along with your business. EC-MSP will never try to lock you in with long contract terms. Ours are only 3 months, much shorter than you’ll find anywhere else. We are confident that our good service and unique approach to IT solutions will keep you coming back.

To find out what EC-MSP can do for your small business in Covent Garden, call us today to schedule your initial consultation.

The Challenge

Hudson Walker International Ltd is a recruitment company specialising in fashion, sports and lifestyle appointments at all levels and across all sectors from premium and luxury brands to high street names, both in the UK and internationally. The company was set up in 1993 by Dee Walker and Pauline Hudson-Evans. EC-MSP was called in to provide IT support for their ever growing company.

The Solution

EC-MSP suggested that Hudson Walker International go onto our remote support agreement at £25 per user. They also get 20GB backup allowance included in the package, along with network monitoring as standard.

The Outcome

EC-MSP look after all of Hudson Walker Internationals’ computing, leaving them to do what they do best. Our response time is 15 minutes, which means they get quick results from the time they log the issue. Our engineers are also constantly looking at their network ensuring potential issues don’t become business disrupting problems.

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Case
Study

Here's What Our Clients Say

“EC-MSP has provided outstanding managed IT services to us and other London businesses we'vee recommended them to over the years. Their account management and account managers, approach to IT support and willingness to get to know our business was a huge plus. From business continuity planning to installing Microsoft 365, they've helped us with a lot. It helps that they're based in London!”

Paul Breach

Nanobite Consulting

“Our telephone system, recommended and installed by EC-MSP, has had a very positive impact on our business. It is a pleasure to deal with EC-MSP. Their IT support London engineers are professional, efficient and our systems always work better as a result of their support team and security services. A great business partner.”

Brendan O'Connor

Shine Communications

“We have a long-standing and good relationship with EC-MSP and they respond very well to all of our business needs. EC-MSP offers a personal approach to outsourced IT support and on his initial visit Roy talked in a language which we could understand, which was very pleasing. As a charity, we need to be able to count on IT services from a business which provides good managed IT services at an affordable price. EC-MSP is one such company in London.”

Miriam Isherwood

Mary Feilding Guild

“EC-MSP's managed IT service is responsive and effective - they are there when you need them and they get the job done with appropriate technology. We would definitely recommend their managed IT support to others.”

Jane Kingdom

Nova Capital Group

“EC-MSP were recommended to us by our bank and have exceeded all expectations. Their IT support London engineers are knowledgeable, the customer service always responsive and we would certainly recommend them to other businesses. We're very happy with their remote IT support.”

Steve Vaudrey

Director The Clarion Agency

“We view EC-MSP as part of the team. They are technically competent, extremely thorough and their IT support London engineers are easy to work with – in fact, the users at Nutmeg don’t have a bad word to say about them. The value they bring was exemplified during our recent office move and network migration, which passed without a hitch due to their meticulous planning. For any company in London wishing to engage a reliable IT partner, we can't recommend EC-MSP enough”

Ewan Silver

CTO of Nutmeg

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